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Integrations & Automation

Connect your Yelp and Thumbtack Auto Responder system with existing business tools to create seamless workflows. Every lead interaction automatically triggers actions across CRM, communication platforms, and business management systems.

Global vs Source-Specific: Use consistent integrations across all sources, or customize connections for specific platforms (Yelp leads to one CRM, Thumbtack leads to another).

Integration Benefits

Before Integration:

  • Manual lead data entry into CRM
  • Missed notifications about new inquiries
  • Lost conversations across multiple systems
  • Time spent on data entry instead of sales

After Integration:

  • Automatic lead sync with full conversation history
  • Instant qualified lead notifications via preferred channels
  • Complete team coordination and response capability
  • Automated workflow from inquiry to closed deal

Yelp Business Automation Integrations

Customer Relationship Management (CRM)

HubSpot Integration

  • Automatically creates contacts with conversation history
  • Syncs deal pipeline based on lead engagement
  • Updates contact properties for responses and contact info
  • Triggers workflows for follow-up and task creation

PipeDrive Integration

  • Creates deals for each lead with source tracking
  • Updates stages based on engagement and responses
  • Syncs contact information including phone and email
  • Tracks activities for automated messages and responses

Workiz Integration

  • Creates leads in service management system
  • Generates jobs when prospects become customers
  • Syncs customer contact details for scheduling
  • Tracks lead sources for ROI analysis

GoHighLevel Integration

  • Captures leads into marketing automation system
  • Triggers campaigns based on lead behavior
  • Updates contact records with conversation details
  • Integrates with pipeline management for deal tracking

HousecallPro Integration

  • Creates customer records with lead conversation history
  • Generates estimates based on requirements
  • Schedules appointments when prospects are ready
  • Tracks lead sources for marketing effectiveness

Team Communication & Notifications

SMS Notifications

  • Instant text alerts for new qualified leads
  • Daily lead summaries with response statistics
  • Custom alerts for emergency keywords
  • High-value prospect notifications

WhatsApp Team Alerts

  • Group chat notifications with lead details
  • Quick response options and collaboration
  • Real-time updates when leads respond
  • Team coordination on follow-up strategies

Slack Integration

  • Channel notifications with lead information
  • Response options directly within Slack
  • Team member assignment and coordination
  • Integration with existing workflow channels

Email Notifications

  • Detailed lead summaries and conversation history
  • Daily/weekly performance reports
  • Custom alert configurations
  • Team member notification preferences

Automation Platforms

Zapier Integration

  • Connect to 1000+ business applications
  • Custom trigger-based workflows
  • Multi-platform data synchronization
  • Advanced automation capabilities

Webhook Support

  • Custom integration development
  • Real-time event notifications
  • Enterprise-grade connectivity
  • Custom business logic triggers

Integration Setup Process

Choose Your Integrations

Select CRM and communication tools that match your current business workflow.

Configure Connections

Authenticate integrations using secure OAuth or provided API keys.

Map Data Fields

Ensure lead information flows to correct fields in your CRM system.

Test Integration

Verify automatic data sync and notification delivery work correctly.

Monitor Performance

Track integration effectiveness through analytics dashboard.

Common Integration Strategies

Service Business Setup

  • Primary CRM: Workiz or HousecallPro for job management
  • Notifications: SMS for immediate response capability
  • Team Chat: WhatsApp for field crew coordination

Sales-Focused Business

  • Primary CRM: HubSpot or PipeDrive for deal tracking
  • Notifications: Slack for team collaboration
  • Automation: Email sequences for lead nurturing

Marketing-Driven Business

  • Primary CRM: GoHighLevel for complete automation
  • Workflows: Zapier for multi-platform coordination
  • Analytics: Advanced tracking for conversion optimization

Integration Management

Data Synchronization

  • Lead information updates in real-time
  • Conversation history preserved across platforms
  • Contact details maintained accurately
  • Status changes reflected immediately

Notification Control

  • Custom alert triggers based on lead quality
  • Team member routing based on specialization
  • Emergency keyword override capabilities
  • Performance tracking and optimization

Workflow Automation

  • Trigger-based business process initiation
  • Multi-step automation sequences
  • Conditional logic for complex scenarios
  • Integration with existing business systems

Getting Started Priority

Essential Setup:

  1. Connect primary CRM - Preserve all lead data automatically
  2. Set up team notifications - Enable rapid response coordination
  3. Test integration workflow - Verify data flow and notifications
  4. Monitor and optimize - Refine based on team feedback

Advanced Configuration:

  • Custom webhook development for specialized needs
  • Multi-platform workflow automation
  • Advanced analytics and reporting integration
  • Team-specific notification customization

Your yelp AI assistant integrates seamlessly with business tools to create a comprehensive lead management ecosystem that scales with your growth and maintains professional communication standards.


Questions about integration setup? Email support@nzleads.com or use in-app chat for configuration guidance.

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