Customize Every Engagement
Your brand voice shows perfectly in every message. You can configure every aspect of welcome message, follow-ups, timing and more.
Messaging settings · light theme
Reply to new inquiries, keep conversations moving, and handle calls from one place — even when your team is busy.
Meet the NZ Leads mobile app. Review new inquiries, stay close to every conversation, and manage follow-ups from your phone.
Already have an account? Sign in to the Android app with your existing credentials. The app is listed as Auto-Respond on Google Play.
When a customer messages your business, our AI reads their message and understands what they want. Then it
creates a personalized response that fits your business style. It can ask for their contact info, call them if needed, and book appointments.
Unlike a basic auto-reply, it uses the details in each enquiry to ask the next useful question and move the
conversation towards a clear next step.
Thumbtack is identified as a compatible third-party connection. NZ Leads is an independent service.
Your brand voice shows perfectly in every message. You can configure every aspect of welcome message, follow-ups, timing and more.
Messaging settings · light theme
Turn raw data into clear performance reports. Focus on trends that drive results.
Analytics · drag to compare the same dashboard in light and dark
No more jumping between platforms to manage leads. Read, respond, configure, and sync CRMs from one dashboard.
Lead inbox · light theme
Use NZ Leads in your phone browser on iOS or Android. Prefer an app? The Android app is live, and the iOS app is coming soon.
Mobile web on iOS and Android · Android app available on Google Play
AI first reply
Lead coverage
Monthly price per source
Team members
Connect supported lead sources, review your business details, and configure a channel-specific response workflow in NZ Leads.
Create your NZ Leads account and select which lead channels you want to configure: Yelp ($99/mo), Thumbtack ($99/mo), Facebook Messenger ($49/mo), Facebook Lead Ads ($19/mo), Instagram ($49/mo), or AI Voice Agent ($10/mo phone + $1/min). Pay only for the channels you activate.
Connect each supported source using the setup available for that channel. Some sources use account authorization, while custom CRM connections depend on the API or webhook access that CRM provides.
Add or review your services, pricing, business hours, service area, and brand details. These inputs control the response rules and the prices or ranges the AI can use.
Set the brand voice, escalation rules, quote thresholds, and the questions that can trigger an optional outbound AI voice call.
NZ Leads applies the workflow selected for each source, including follow-up rules, booking or handoff, and optional AI voice calls.
Review response timing, escalations, and the accuracy of configured quotes and questions. Adjust each source workflow from your own operating data instead of assuming a conversion result.
See how the AI receptionist for New Zealand businesses handles new enquiries, phone follow-up, and appointment booking.
Never miss a call. AI handles inbound calls around the clock, answers questions, provides quotes, and schedules appointments.
Automatically calls new leads instantly. Qualifies prospects and books appointments while interest is high.
Upload your customer list and let AI call hundreds of past customers to reactivate relationships and book new jobs.
Estimate potential time savings and revenue from your own numbers (Illustrative estimate based on the inputs below, not a guarantee of results)
Side-by-side feature matrix. Speed-to-lead, after-hours coverage, voice callbacks, and pricing model - exactly what matters when you're paying for every lead.
| Feature | NZ Leads | Manual Response | Answering Service |
|---|---|---|---|
| First-response time | Under 2 seconds | 15 min – 4 hours | Varies by provider |
| After-hours coverage | 24/7 | No | Limited / extra cost |
| Reads actual lead intent | Yes - every reply tailored | Yes (when human replies) | Yes |
| Carries full conversation forward | Yes - until handoff or booking | Yes (manual) | Yes (live transfer / message) |
| AI voice agent callback | Yes - instant callback | No | No - inbound only |
| Books appointments directly | Yes - into your calendar | Yes (manual scheduling) | Sometimes |
| Multi-platform (Yelp + Thumbtack + FB + LSA) | Yes - single dashboard | Yes (juggle inboxes) | Phone only |
| Pricing model | Per-source: $19–$99/mo + $1/min voice | Your time × hourly cost | Monthly plans or per-minute billing |
| Setup time | Under 2 minutes, no code | None - but ongoing time cost | Script training required |
| Conversion lift vs manual response | More booked jobs from instant reply | Baseline | Limited - slower, scripted |
Speed-to-lead research cited across our content: MIT (Oldroyd, 2007) and Harvard Business Review (2011). See our methodology page for how we define and measure response time.
Pay only for the sources you connect
Pricing per source
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